Very knowledgeable and helpful and we got the best price for flooring for my downtown business. Even though we installed ourself, he spent a lot of time answering our questions and giving advice. Would definitely try here first for my next flooring project. (via Google)
Read what our clients have to say.
James and his crew redid the floor in our kitchen at Southern Inn Restaurant. We had been getting by with temporary fixes for years and he helped us to identify the source of the problem and come up with a permanent solution. He understood that closing the restaurant for any period of time would mean a significant loss in revenue for our business and he was able to get the entire job scheduled for the first week of January when we are at our slowest. They worked diligently to get the job done on time, even though they ran into more obstacles once they began the project. He worked practically around the clock to make sure that we were back open when we said we would be. They were fantastic and extremely professional. I would not hesitate to recommend them to anyone.
If you need carpet put down, call Rockbridge Flooring LLC! The product arrived quickly and the craftsmanship was truly amazing! The gentlemen that put our carpet down were friendly & professional. If you want a great product and precision work, look no further!!!! Thank you again for the wonderful experience.
James and his crews worked on my renovations for over 6 months. And I never got tired of having them in the house. Respectful, professional, and highly skilled. They took 2 bathrooms down to the studs and remodeled them entirely, installed new kitchen cabinets, hardwood floors in kitchen and bedrooms, took down two walls to reconfigure space. When the cabinets I ordered (configured and approved) turned out to minimize needed counter space, James reconfigured them on the spot to give me the kitchen I wanted and one that is highly functional.
James and his crews look out for the homeowner. When my kitchen was gutted, the crew rigged space so I could still cook and have a sink. When they were ready to install wood floor in the principal bedroom, his crew disassembled the bed and moved it to another room. In other words, they make sure at the end of the day your home is functioning.
James ALWAYS let me know when a crew was coming. They ALWAYS showed up when James said they would. The guys always told me what they would accomplish that day, and they were pros at cleaning up at the end of the day. When there was a critical decision point, I was always consulted and given options. Better still, James kept an eye on what other trades were doing and when they got it wrong, he coached them to get it right…even to the point of bringing a piece of equipment of his own to lend to a tradesman who didn’t know the tool existed—but James got the guy on track.
James, Casey, and the crew are SUPER communicators—but not just with homeowner…they keep one another constantly informed. James hates surprises and the crew members made sure neither James nor any of them were ever surprised.
One more insight—James knows who is the best for different renovation needs and he connected me to outstanding drywall folks, plumbers, a crew to remove brick wall and install windows. If I needed something done, he had the connections. ALL of his recommendations brought tradesmen who were outstanding.
While I wouldn’t look forward to another renovation of this size, if I had another renovation to do, James would be the first person I’d call. And, if needed a design opinion—Casey is my go-to.
Oh my goodness. From old, old linoleum to new wood floors in my kitchen and alcove entrance. WOW! James, Casey and their crew are all amazing, efficient and follow through people. I am thrilled with the work and customer service!
Our carpet and flooring looks so great!! We are so happy with it and the quality work. James and Casey have an extensive showroom and are very knowledgeable as to quality and style! Thank you!!!
James and his team did a shower remodel and added an additional 1/2 bath for us. They do amazing work! His guys arrived to work on time and worked hard all day. They went above and beyond to keep us happy throughout the process. The remodel and bath addition was done while we continued to stay in our home and that was challenging at times but they made it as painless as possible. James had his guys do several extra projects that we needed done and we are so grateful for that! I highly recommend RFP!
Great Experience! I have done 2 projects with RFP and both went exceptionally well. Our first project was to pull up all the flooring in a 2-floor condo and get new wood and carpet installed in less than 5 days – super compressed time schedule. RFP finished early and kept one the home clean every day, critical since we had painters working overnight. This project went so well I couldn’t wait to use them in our own home. James was most patient with me as I deliberated many flooring scenarios for the renovation of our 120 year old Victorian. RFP found a way to level our floor and put in the most beautiful wood in our kitchen and worked seamlessly with the other trades working in the home. James and Casey worked closely with me on many stone and tile purchases – they are very proactive and worked hard to find sources that met my requirements. As a 30 year practicing Interior Designer – I am so happy to have found RFP in my new home town of Lexington, VA.
Rockbridge Flooring Professionals installed a new tiled shower in our home, the results far exceeded our expectations. Two professional workers were assigned: Ben Zollman and Chris Godfrey- they truly were professionals. They arrived everyday on time, with the very best of materials and tools and a well thought out daily plan. They finished this beautiful project ahead of schedule because they would arrive and get right to work. Each day they were cheerful and explained what they were going to get accomplished and then did it. Daily, they would put down drop cloths and clean up when they left. The sub floor work is built like a tank and the new plumbing is neat and leak proof. The tile work is a work of art – simply elegant. We do hope to get them back for more projects.
Thank you! And the crew! The floor looks so good! I almost cried! It’s been so long since I had a chance to [sic] excited about my home! Thank you again!